Blog archive

Tablet Library Blog Image-01

Do you work in the world of e-commerce? Whether you’ve been working in this exciting sector for 5 years or 5 minutes, there will be something in this blog for you.

You may have founded an e-commerce business, work in one or work for an agency that supports companies in this field. Whatever the case, this blog is designed to provide practical insights, tips and skills that will help you and your business to thrive online.

The blog covers a range of topics including:

  • Culture and brand
  • Customer service
  • Digital experience
  • Finance
  • Fulfilment
  • Marketing
  • Operations
  • Team
  • Technology

All of the blog posts are completely free to download. We hope you will find them insightful and informative to grow and succeed online.

This blog archive provides a comprehensive list of all the blogs in date order from most recent through to the oldest:

3 ways to convert browsers to buyers

4 ways to improve your product copy

The ultimate guide to a more customer focused website: Part 7 the scroll

The ultimate guide to a more customer focused website: Part 6 the on ramp

The ultimate guide to a more customer focused website: Part 5 the call to action

The ultimate guide to a more customer focused website: Part 4 the image story

The ultimate guide to a more customer focused website: Part 3 the sub-headline

The ultimate guide to a more customer focused website: Part 2 the headline

The ultimate guide to a more customer focused website: Part 1 the logo

Six top tips to personalised website content: Part 2

Six top tips to personalised website content: Part 1

Three top tips to choosing the right e-commerce platform

How to improve your omni-channel user experience: a practical guide

5 golden rules for successful website innovation

4 must have features for seamless integration

Customer service: how to deal with online customers when they are wrong…

Healthy conflict in teams

Working with your team when things aren’t going well

Start with your team

Is live chat worth it?

E-mail marketing, its not optional…

Website accessibility. Is it access all areas?

5 critical components to authentic branding

Brand new. When not to rebrand?

Brand new. When to rebrand?

Hiring for customer service

The customer service team – your first point of contact

5 keys to developing a successful smartphone app

Customer service: its about feelings

How to approach customer service

Developing your website: the fundamentals

Key principles for great website design: part 2

Key principles for great website design: part 1

E-commerce, is it all about the technology?

Story-telling and your website: Building your brand in four easy steps

Four easy steps to finding your USP

Company Values: The Creme Egg Story

Our company values

Discovering your brand values

Why create core brand values

What’s brand culture got to do with it?

Usability. What’s it all about?